DukanChat · dukanchat.in · Last updated 25 July 2026
We are happy to help with setup, billing or any question about your account.
| Platform | DukanChat |
| Website | dukanchat.in |
| support@dukanchat.in | |
| Support hours | Monday to Saturday, 10:00 – 19:00 IST |
| Response time | Within 24 hours on working days |
For complaints about data or content, as required by the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023:
Grievance Officer, DukanChat
Email: support@dukanchat.in
Acknowledged within 24 hours, resolved within 15 days.
We provide the software; the shop sends the messages. Please contact the shop directly, or reply STOP on WhatsApp to stop receiving their messages. If you cannot reach them, write to us and we will pass it on.